Terms of Service

Effective date: May 2026

By booking a session with TradeRoot, you agree to the following terms. Please read them carefully.

1. Nature of Service

TradeRoot provides performance coaching for traders. This is not therapy, counselling, or any form of clinical mental health treatment. We do not diagnose, treat, or manage mental health conditions. If you are experiencing a mental health crisis, please contact a qualified professional or a crisis helpline.

2. Session Bookings

• Sessions are 60 minutes, conducted via video call.
• Both founders (Aayush Namdev and Khushi Narwal) are present in every session.
• Bookings are confirmed upon receipt of payment.
• Please arrive on time. Late arrivals will not receive an extension.

3. Cancellations and Rescheduling

• You may reschedule a session up to 24 hours before the scheduled time at no charge.
• Cancellations made less than 24 hours before the session are non-refundable.
• We reserve the right to reschedule in exceptional circumstances and will notify you as early as possible.

4. Payments

Payments are processed through PayPal. By completing payment you confirm you have read and accepted these terms. Refunds are available only for cancellations made more than 24 hours in advance.

5. Confidentiality

We treat everything shared in sessions as confidential. We ask that you extend the same respect — session content should not be recorded or shared without our written consent.

6. Results

We do not guarantee specific trading outcomes. Performance coaching addresses behavioral patterns — results depend on your engagement, consistency, and individual circumstances. No outcome claims are made or implied.

7. Limitation of Liability

TradeRoot is not liable for any trading losses, financial decisions, or outcomes arising from participation in our sessions. All trading involves risk. Our work addresses psychology, not strategy.

8. Changes to These Terms

We may update these terms from time to time. Continued use of our services after any changes constitutes acceptance of the updated terms.

9. Contact

Questions about these terms? Reach us at hello@traderoot.space.